Privacy Policy
PRIVACY COMPLIANCE POLICY FOR END-USERS
INTRODUCTION
In the following this policy, Chefguidelines denotes to the service offered by Chefguidelines (the “Company” or “We”) through the [https://www.chefguidelines.com.au] website (the “Service”). This Privacy Policy describes (i) what information or data we accumulate through your access and use of our web-based Service (ii) the use we generate of such information; and (iii) the security level we offer for shielding such information and data. By stay in [https://www.chefguidelines.com.au] and using the web-based Services offered here, you agree to the terms and state-of-affairs outlined in this policy.
JUDICIAL FRAMEWORK
The Company is domiciled in Australia at the following address: Chefguidelines, PO: 28 Woodloes Street, Piara Waters WA 6112, Australia.
Every data and information storage set-up located only within USA and Australia, and consequently governed by the laws and guidelines of USA and Australia. Additional information about the judicial framework may be displayed in our Transparency Report.
DATA ASSOCIATED TO THE REGISTRATION OF AN USER ACCOUNT
Any user account offered to Chefguidelines through either our que, optional email data verification, or optional announcement/user account recovery setting in your account, is determined private data as demarcated and safeguarded by the Australia governing laws.
Such data or information will only be used to reach you with significant announcements about Chefguidelines, to send you information associated to security, to send you an email with invitation link to generate your Chefguidelines user account, to verify your Chefguidelines user account, or to send you password recovery links – if you request us to enable the option. We may also inform you about new Chefguidelines solutions or services in which you might have an interest and awareness. As the basis of processing of this data is consent, you have full liberty, at any given time, to opt-out of those web-based features through the email request to our support service.
In order to uphold the integrity of the web-based service, Chefguidelines must take reasonable precautions or procedures to circumvent creation of user accounts by untrusted users (bogus or fake or illegitimate user account). This is since if untrusted or illegitimate users use Chefguidelines web-based system to perform various illicit businesses or actions or activities, the Chefguidelines’s IP addresses may blacklist or block by major global Internet Service Providers (ISP), various security service providers, RBL (Real-time Blackhole List), or DNSBL (Domain Name System-based Blackhole List).
In order to pursue our legitimate interest of averting the creation of user accounts by automated bots or bogus human beings, sock-puppets, spammers, or any other illicit users Chefguidelines uses a variation of human verification approaches. You may be requested to verify your authenticity or true human state using either Captcha, Email, or any other reputed tactical approach. The contact details such as IP addresses, phone numbers, and/or email addresses that you provided us are stored temporarily with the applicable safety measures taken in order to send you a verification code embedded IM (Instant Messaging) or email messaging and to check if you are an untrusted or illicit user. If this data is stored permanently, it is always saved as a strong symmetric cryptographic hash, which confirms that the raw data or information values may not be able to deciphered by Chefguidelines in any manner.
Attempting to create multiple user accounts may trigger more problematic state or complex verification approaches such as Phone Calls or SMSs, or even there are other types of puzzling verification factors that we may need to consider. Positively the TOR (The Onion Router) Exit-Mode node ending IPs or some VPN (Virtual Private Network) nodes IPs may also encounter this type of problem, if they are often abused by illicit people, cybercriminals, spammers, or hackers attempting to brute-force passwords, dictionary attacks, hybrid account attacks, or any other web or messaging media attacks, etc. or against the user accounts. If you have a question, please email us at [info@chefguidelines.com].
We do not store Captcha data (resolved) or any other web-based verification results. If you are offered with Email verification, we only save a strong symmetric cryptographic hash of your email address or phone number or other non-sensitive data which is not permanently linked with the user account that you create. Since the hash is symmetric functions are one-way functions, it is truly impossible to reveal or recover your phone number or email or any other raw mode data from that hash by attempting to reverse the hash. Nevertheless, using the identical phone number or any other significant user pertinent data-set will consequence in gaining the identical cryptographic hash, so by comparing cryptographic hashes, we may be able to detect re-use of email addresses or phone number or any other factor for human verification.
DATA OR INFORMATION ASSEMBLY
Our company’s overriding policy is to amass as few user information as conceivable to confirm an entirely private and anonymous user involvement when using the web-based Service. We also have no technical resources to access your encrypted communication and web-based contents.
Service’s user data and information assembly is restricted to the following:
Account Creation: It is compulsory to offer personal information in order to create a user account with Chefguidelines; you are required to mandatorily provide an (external or third-party) email address for important announcement or password recovery or other significant determinations. Should you choose to offer it to us, we do associate with another (external or third-party) email address with your user account (for important notifications, alerts, password recovery, or any other determination). The permissible basis for processing is consent and you have liberty to remove the data in the user account that is not vital for the said business venture by request over an email.
IP Address Logging: By default, Chefguidelines does not keep perpetual IP logs. Nevertheless, IP logs may be saved temporarily to combat fraud and/or abuse, and your IP address may be reserved permanently if you are involved in activities that breach or violate our terms and conditions (DDoS attacks, hacking, spamming or pharming attacks, and phishing attacks against Chefguidelines web infrastructure, brute force attacks, dictionary or hybrid attacks, etc.). Your user login (usual or regular) IP address is saved permanently (until you request to delete it) even if you enable authentication logging for your own user account. The judicial basis of this processing is consent, and you have liberty to opt-in or opt-out this option at any time by sending us an email with a formal request with regards to your Chefguidelines user account. The judicial basis of this data processing is our legitimate concentration to defend our authentic web-based service against nefarious performances by the illicit people.
Communicating With Chefguidelines: Your communications with the Company, such as product and service support requests, feature adding or removing requests, and/or bug or vulnerability reports may be saved or stored by our official staff. The judicial basis for processing is our legitimate concentration to troubleshoot or enhancement of security, more proficiently and enhance the quality of the Chefguidelines web-based services.
User Account Activity: Because of the limitations of the specific web-based protocols that stated in both TCP (Transmission Control Protocol) and UDP (User Datagram Protocol), we may have access to the following web-oriented metadata: the IP address of user hit-counter and incoming messages originated from sender and recipient email addresses, last login time, and other information that categorized as non-critical. We do not have access to encrypted/signed (Ex. S/MIME (Secure/Multipurpose Internet Mail Extensions) or PGP (Pretty Good Privacy), etc.) contents then again unencrypted and unsigned messages or communication sent from external providers to Chefguidelines are scanned for Messaging Threats, Exploits, Zero-Days, and Malware to follow the legitimate concentration of the defense of our users.
Native Software: When you use our native software programs, we (or the mobile application or software platform providers) may amass specific information in addition to the information stated somewhere else in this Policy. Any private data acquired throughout this process is completely anonymized. We may use mobile or web-based analytics software (such as Google Analytics based Statistics and Crash Reporting, App Store Application Statistics, Play Store Application Statistics, or Self-Hosted Sentry Crash Reporting, Garbage Collector Applications with Custom APIs or Standard APIs of other third-part application providers, or Debug Reports) to send crash, debug, or other associated information to our developers so that we can fix bugs or vulnerabilities rapidly. None of the software on our web-based applications will ever access or track any Geo location-based information from your device or system at any time. Some third-party platforms (such as the Apple App Store, Microsoft Store, Google Play Store, or etc.) may also collect aggregate, anonymous statistics such as Telemetry data like which type of devices, systems, and Operating Systems (OS) associated information, Geo-Location with Location Tracking, etc. that are most frequently used or other user-pertinent analytical or statistical data and may be regulated by the privacy policy and/or terms and conditions of the third-parties.
Payment or Financial Information: The Company depend on third parties to process credit or debit card, PayPal, and other conventional or electronic transactions approaches so the Company inevitably must share your payment or monetary information with third parties. The judicial basis of this processing is the inevitability to the execution of the contract within you and us.
DATA USAGE
We do have various advertising on our website. Any non-sensitive scaled data or information that we do have will be shared except under the situations designated below in the Data Disclosure Section and associated policies in our website. We do not do any analysis on the restricted data and we do hold the data with two exclusions:
Messages sent and web-based transactions we process unencrypted form to Chefguidelines internal accounts are scanned automatically for following the genuine motivation of detecting malware, exploits, zero-days, various remote injections, spam, phishing, or other security or cyber-threats, so we may be able to block or blacklist IPs or hosts which are sending spam or challenging our security with various malicious approaches intent to target Chefguidelines users. Every inbound message communication is scanned for spam or malware or cyber-threats in memory, and then encrypted content in such manner and committed to disk. We do not possess the technical aptitude or possibility to scan messages or communication after they have been encrypted or we never intercept the encrypted communication.
Email message communications sent by Chefguidelines users to outside (outbound) or external users with encryption disabled contents are scanned automatically following the genuine concentration of detecting malware, exploits, zero-days, various remote injections, spam, phishing, or other security or cyber-threats in the identical manner as inbound email. This is to confirm an Chefguidelines user account which is being used for malicious purposes can be detected and locked or blacklisted so message deliverability or access to our website for legitimate users is not degraded or contaminated.
DATA LOADING OR STORAGE
The servers used in connection with the provisioning of the web-based Service are positioned in USA and completely owned by the hosting company (Bluehost Inc. Bluehost Headquarters, 5335, Gate Pkwy, 2nd Floor, Jacksonville, FL 32256. USA.) and possessed/operated by the Company (Chefguidelines). Only workforces of the Company have logical or remote access to the servers. Data or information is permanently stored or saved in robust encrypted format on our servers. The offline (remote) backups may be stored periodically, then again, these are also highly encrypted. We do not possess the facility to access any sensitive user encrypted message or communication or web-based content on either the production servers or data processing facilities or in the backups or disaster recovery sites.
DATA RETENTION OR BACKUP
When an Chefguidelines user account is closed or terminated or suspended for some reason, data is immediately deleted and zapped securely with the reputed sanitize algorithm from our production or hosting servers. Active user accounts will have data retained indeterminately. User mode deletion of any communication or other web-based operation associated services are also permanently deleted and securely zapped from production or web-based servers. Deleted or securely zapped data or information may be conserved in our logical backups for up to 21 days and archived data or information may be conserved in our safe wallets for up to two (2) years for the determination of legal processing.
PRIVILEGE TO REFINEMENT, ACCESS, PORTABILITY, ERASURE, AND PRIVILEGE TO LODGE A COMPLAINT
Through the web-based Service, you can directly and openly (unrestricted) access, edit, delete or export private data or information processed by the Company in your usage of the Service. If your user account has been terminated or suspended for a breach or violation of our terms and conditions, or any other policy-oriented service and you would like to exercise the privileges associated to your private data, you may lodge a legal request to our legal team. In case of violation of your privileges, you have the sole right to lodge a complaint to the competent governing authority in a legal manner.
DATA DISCLOSURE
We will only disclose or expose the restricted user data we possess if we are instructed to act so by a completely binding appeal generating from the competent Australian Law Enforcement or Military or Intelligence authorities (legal commitment). Whereas we may comply with electronically or postal delivered legal notices or legal summons (check exceptions in here), the disclosed or exposed data may only be used in court after we have received an original copy of the court order or authentic summon by registered post or in person, and deliver a formal official response.
If a legal request is made for encrypted message content or web-based service that Chefguidelines does not possess the capacity to decrypt, the fully encrypted message or communication or web-content may be turned over. If allowed by law or legal enforcement, Chefguidelines will always contact a user first before any data disclosure or exposure to the authorities or legal governing entities. Under governing Australian lawsuit, it is mandatory to inform the target of a data or information request, even though such announcement may come from the legal authorities and not from the Company for the perspective of judicial acknowledgement.
Chefguidelines may from time to time, contest legal necessities if there is a civil attention in performing so. In such circumstances, the Company will not comply with the demand until every legal or other remedies or mitigations have been exhausted. Consequently, not every demand designated in our Transparency Report will lead to data/information exposure or data disclosure to the associated parties.
STATEMENT OF LIMITED LIABILITY
THE INFORMATION ON THE WEBSITE IS PROVIDED “AS IS” NO WARRANTY. WE (CHEFGUIDELINES) DO NOT ASSURE THE ACCURACY OF THE RESOURCES AND INFORMATION PROVIDED ONLINE HEREIN, EITHER EXPRESSLY OR IMPLIEDLY, FOR ANY SPECIFIC DETERMINATION AND EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR APPROPRIATENESS FOR A SPECIFIC DETERMINATION. EVEN THOUGH, THE INFORMATION OFFER YOU ON THE WEBSITE IS GAINED OR COMPILED FROM OTHER INTERNATIONAL (ONLINE) SOURCES WE BELIEVE TO BE RELIABLE, WE CANNOT AND DO NOT GUARANTEE THE VALIDITY, ACCURACY, TIMELINESS, OR COMPREHENSIVENESS OF ANY INFORMATION OR DATA MADE AVAILABLE TO YOU FOR ANY SPECIFIC DETERMINATION. WE (CHEFGUIDELINES) WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS THAT MAY CONSEQUENCE FROM INTERCEPTION BY THIRD PARTY ENTITIES OF INFORMATION MADE AVAILABLE TO YOU THROUGH THE WEBSITE. NEITHER WE, NOR ANY OF OUR OFFICIALS, AFFILIATES, MANAGERS, DIRECTORS, OFFICERS, OR WORKFORCES, NOR ANY THIRD-PARTY VENDOR OR ASSOCIATE SHALL BE LIABLE OR HAVE ANY RESPONSIBILITY OF ANY KIND FOR ANY DAMAGE OR LOSS THAT YOU INCUR IN THE EVENT OF ANY FAILURE OR INTERRUPTION OF THE WEBSITE, OR RESULTING FROM ANY ILLICIT ACT OR OMISSION OF ANY OTHER PARTY INVOLVED IN MAKING THE WEBSITE OR THE DATA AND INFORMATION DELIMITED THEREIN AVAILABLE TO YOU, OR FROM ANY OTHER CAUSE INVOLVING TO YOUR ACCESS TO, INABILITY TO ACCESS, OR USE OF THE WEBSITE, WHETHER OR NOT CIRCUMSTANCES OFFERING GROWTH TO SUCH CAUSE MAY HAVE BEEN WITHIN OUR POSSESSION OR CONTROL OR OF THE CONTROL OF ANY VENDOR OR ASSOCIATE DELIVERING SOFTWARE, TOOLS, UTILITIES, PRODUCTS, SERVICES OR SUPPORT. NEITHER WE, NOR ANY OF OUR OFFICIALS, AFFILIATES, MANAGERS, DIRECTORS, OFFICERS, OR WORKFORCES WILL BE LIABLE OR HAVE ANY RESPONSIBILITY OF ANY KIND FOR ANY DAMAGE OR LOSS THAT YOU INCUR AS A CONSEQUENCE OF THIS INFORMATION OR THE WEBSITE BEING MADE AVAILABLE TO YOU.
USE OF YOUR PERSONAL INFORMATION
ChefGuidelines may disclose your Personal Information, if we are mandatory to do so by law enforcement or military or intelligence we in good faith believe that such action is compulsory, (1) to comply or compliance with the law enforcement or with legal or governing judicial process; (2) to safeguard and defend our assets, rights, business, and property; (3) to defend against misuse (misconduct) or any form of unauthorized use of ChefGuidelines’s website or its associated businesses and entities; or (4) to defend the personal protection or property of our users (customers) or the public (among other things, this resources that if you provide false or false positive information/details or attempt to pose as someone else (impersonation), information about you may be disclosed (with your every information which you were provided to ChefGuidelines) as part of any judicial investigation into your illicit actions or movements).
DISPUTE RESOLUTION
ChefGuidelines will (unbiasedly) investigate and attempt to resolve legal complaints and business disputes or violations concerning the use and unauthorized disclosure, intellectual property, copyright violations, mislead or misuse of the stated technical knowledge in this page, exposure of personal information, or any other associated (known/unknown) form of issues in accordance with the governing laws (EU/US privacy associated and other judicial codes) delimited in this section/policy. For judicial complaints that cannot be resolved between ChefGuidelines and the complainant party in a mutual manner or mutual discipline, ChefGuidelines has solely settled (granted) to participate in the dispute resolution procedures or regulations of the panel established and elected by the EU Data Protection Authorities (DPAs) or other global lawsuit or local law enforcement/judicial system or honorable courts to resolve disputes pursuant to the globally/locally standardized and accepted/reputed Privacy Principles and Guidelines, as well as to cooperate and comply with the Federal Data Protection and Information Commissioner(s) of Australia or any other state in the world.
MODIFICATIONS TO THIS POLICY
The common practices and best practices designated in this policy are the up-to-date Personal Information fortification policies as of March 01, 2022. ChefGuidelines reserves the sole legal right to modify or amend this policy at any time (if it is required or demanded by ChefGuidelines’s Paralegal Team) consistent with the requirements of the US/EU and Global Web Policies/Guidelines. News and recent updates will be posted to this website time to time.
MORE INFORMATION
We believe that the facts and information described in this policy has clarified things for you and as [was] previously mentioned, if there is something that you are not sure whether you need or not it is typically safer to leave default web settings enabled in case it does interact with one of the features you use on our website. Nonetheless, if you are still looking for more information, then you can contact our Paralegal Team through one of our preferred contact methods:
Ms. Anjali K H Ekanayake LL.B (Attorney-At-Law),
Notary Public, Company Secratery, Commissioner For Oaths
Head of The Team (The ChefGuidelines Paralegal Team)
E|Mail: legal@chefguidelines.com | M|Phone: (94)-778 18 2090 | L|Phone: (94)-812 57 9491
PO: 28 Woodloes Street, Piara Waters WA 6112, Australia.
COMPILE AND UPDATE NOTIFICATION
This Privacy Policy was created with the help of the ChefGuidelines Paralegal Team. The ChefGuidelines brand name is the registered trademark of ChefGuidelines (Australia) and other subsequently stated brand names, trade names, and other intellectual property resources stated in this policy document are the prestigious properties of their respective owners and every right reserved with their respective businesses and their registered/authorized alliances in the worldwide perspective.